Retaining members and reducing churn is vital for Insurance companies, making member satisfaction a top priority.
Maintaining satisfaction levels is embedded in providing modern, omni-channel customer experiences. It is critical for Insurers to have a complete 360 degree view of the member, empower staff to improve their efficiency, and deliver superior member service.
V:Ignite is an interactive webinar series presented by Velrada, focusing on how technology can be applied to resolve real world business problems.