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Velrada recognised as finalist of 2024 Microsoft Dynamics 365 Service Partner of the Year

Velrada today announced it has been named a finalist of the Dynamics 365 Service 2024 Microsoft Partner of the Year Award.

The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

Thomas Fuller – Executive General Manager, says “he is pleased to have Velrada recognised on a global scale again, and thanks our customers and staff for their continued support and commitment to Microsoft and Velrada. With the era of AI and Copilot upon us, working with globally recognised Microsoft partners offers customers the opportunity to maximise the AI opportunity.

The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered outstanding Microsoft Cloud applications, services, devices, and AI innovation during the past year. Awards were classified in various categories, with honorees chosen from more than 4,700 nominations from more than 100 countries. Velrada was recognized for providing outstanding solutions and services in Dynamics 365 Service.

At Velrada, our passion for transforming organisations through innovative use of Microsoft Dynamics 365 Service products is at the heart of our business strategy. We’ve built our business around leveraging the growth in capability and innovation offered by these products, propelling our operations from Australia to a truly global scale. Our focus on AI innovations, particularly with Copilot, has driven significant growth, establishing us as leaders in digital transformations across various industries. With a strong presence in Australia, Europe, and North America, we specialise in Customer Service, Field Service, Digital Contact Centres, Mixed Reality, and our ISV platform, PowerWorker. Our successful implementations have earned us a stellar reputation, reflected in our consistent year-over-year growth and expanding capabilities in Microsoft Business Applications.

Our dedication to AI and low-code solutions is evident in our specialized practices and Centres of Excellence, which drive the adoption of Copilot in D365 Service deployments. Through close collaboration with Microsoft Field Sales and various teams, we ensure alignment with key sales programs, leading to successful outcomes for a diverse range of clients. By integrating Copilot features across numerous deployments, we have enhanced efficiency, productivity, and service quality for our clients. Our innovative approaches, such as using Copilot for shift allocation in our PowerRoster™ IP and compliance management, underscore our leadership in leveraging AI to revolutionize service delivery.

Congratulations to the winners and finalists of the 2024 Microsoft Partner of the Year Awards!” said Nicole Dezen, Chief Partner Officer and Corporate Vice President at Microsoft. “The momentum generated by numerous AI & Copilot announcements this year fueled innovation from our partners, enabling groundbreaking services and solutions to customers. I am inspired by the capability and creativity in our partner ecosystem and this year’s winners beautifully demonstrate the best of what’s possible with AI and the Microsoft Cloud.

The 2024 Microsoft Partner of the Year Awards are announced ahead of MCAPS Start for Partners, our digital event on July 10th and 11th. Partners will receive recognition at MCAPS Start for Partners ahead of in person celebrations during the week of Microsoft Ignite in November. Additional details on the 2024 awards are available on the Microsoft Partner blog: https://aka.ms/POTYA2024_announcement

The complete list of categories, winners and finalists can be found at https://aka.ms/2024POTYAWinnersFinalists.


About Velrada

Velrada is a mulit award-winning, globally recognized Microsoft partner. They are a Microsoft cross-platform organisation, working with Power Platform, Dynamics 365, Azure, Modern Workplace, Fabric, Copilot, and their own IP to deliver outcomes to their customers. Presence, operations & active engagements across Australia, Europe and North America with support from over 275 experienced staff. Their fast growing AI practice focuses on delivering Microsoft Copilot solutions. Velrada was recognized as the Microsoft Dynamics Partner of the year in 2023 for Business Applications, has 4 Microsoft Solution Partner competencies, and 2 Advanced Specialisations, they also have collected 12 Microsoft Partner awards.

For additional information:

Tom Fuller
Executive General Manager – Velrada
+61 421 075 385

Saul Sabath
Microsoft Alliance Director – Velrada
+61 411 048 178


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